Refund Policy
Last updated:- Cancel any time; you keep paid features until the period ends.
- Refund requests within [REFUND WINDOW] days of a charge are reviewed case by case.
- App Store and Google Play purchases are refunded by Apple or Google.
1. Cancelling your subscription
You can cancel at any time from Settings › Plan & billing. Your plan stays active until the end of the current billing period and will not renew.
2. Refunds for web purchases
If you are not satisfied, you may request a refund within [REFUND WINDOW] days of the charge. We review requests case by case and may decline them where the Service has been heavily used or our Acceptable Use Policy was violated.
3. How to request a refund
Contact support with the email on your account and the date of the charge.
4. Purchases made in our mobile apps
Subscriptions bought through the App Store or Google Play are billed by Apple or Google. Refunds for those purchases must be requested from them, following their policies.
5. Duplicate or unexpected charges
If you believe you were charged in error, contact us and we will investigate promptly.
6. Statutory rights
Nothing in this policy limits rights you have under consumer protection laws where you live.
Contact
If you have questions about this policy, contact us at support@humanizely.app or through our contact form.